Overview
Each task in a runbook includes Advanced Settings that define:
Start Requirements – who must start the task before it progresses
End Requirements – who must complete the task before it is marked as finished
These settings are useful for tasks that require sign-off or coordinated action from multiple people or specific roles.
Where to find Advanced Settings
Open your runbook
Select a task
In the right-hand task panel, expand Advanced Settings
Configure Start Requirements and End Requirements
Start Requirements
Option | Description |
Anyone can start (default) | Any assignee can start the task |
Everyone must start | All assignees must start the task |
Minimum users must start | A defined number of assignees must start the task |
End Requirements
Option | Description |
Anyone can end (default) | Any assignee can complete the task |
Everyone must end | All assignees must complete the task |
User who started must end | Only the starting assignee can complete the task |
Minimum users must end | A defined number of assignees must complete the task |
Note: “User who started must end” is not available when “Everyone must start” is selected.
Key behaviours
Minimum values must be between 1 and the number of assignees
Minimum options are disabled if no assignees are set
If assignees are removed below the minimum, an error is shown
Settings are cleared automatically when switching away from minimum options
All changes are tracked in the audit log
Bulk edit and duplication
Advanced Settings can be updated across multiple tasks in bulk
Bulk changes are validated to ensure minimum requirements are still met
Settings are preserved when duplicating tasks or runbooks
During runbook execution
Task buttons are enabled based on configuration:
Anyone can start/end – available to any assignee
Everyone must start/end – task completes only when all assignees act
Minimum users – task completes once the required number of assignees act
User who started must end – only the original starter can finish
Overrides
Runbook Admins can override Start and End requirements during execution. All overrides are logged in the audit trail.
Additional Notes:
Settings are not available during CSV import
Auto-start/auto-finish is only compatible with “Anyone can start/end”
All settings are available via the API
Don't forget to press Save (top right of the edit panel) after making your edits and changes