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Release Notes

Stay up to date on recent changes and improvements in Cutover.

Cutover Documentation Team avatar
Written by Cutover Documentation Team
Updated this week

2025.17 release - September 2025

Overview

In this release we have the following updates:

Overwrite Auto start tasks on Predecessor Completion

You can now control whether tasks auto start when a predecessor completes. Based on your role type, you can override the default auto start behavior at the task type level, giving you more flexibility to decide how and when tasks should begin.

For more information, see our Add tasks to a runbook article here.

Related roles: Runbook Admin and Stream Editor

Event Integrations: Control Events in Planning Stage

We’ve added a new “Execute in Planning” option to Event Integrations.

  • Enabled: Event notifications continue to be sent during the planning stage.

  • Disabled: Runbook, task, and respond events will only trigger during execution. No event notifications will be sent for planning or cancelled runs, or for template edits.

Why this matters

This gives you cleaner event data by filtering out updates made while a runbook is still being planned. For more information about Event Integrations, please see our Developer Portal.

Note: All existing integrations default to enabled to maintain current behavior.

Related Roles: Integrations Admins

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication Steps (if applicable)

Runbook CSV Export Sorting issue

CSV

Using the Export option via CSV format displays an error where runbook data replaces typical headers found in a CSV. This was investigated and the CSV Export error is now fixed.

Max number of tasks shown in a runbook when using CSV upload

CSV

  1. Create runbook with 6 tasks.

  2. Export those tasks as CSV

  3. Create empty runbook and import this CSV

  4. Successfully import CSV

2025.16 release - August 2025

Overview

In this release we have the following updates:

Insert Snippet task modal updates

Execution of snippet tasks now requires selecting a snippet before continuing. If a snippet is not needed, the assigned user must skip the task instead of proceeding without a selection.

When skipping a task, you must now provide a reason.

Note: To find out more about Snippets, see our Create Snippets Help Center article here.

Related Roles: Any users that can execute tasks.

File Upload Enhancements for AI Create (optional Add-on):

AI Create now supports uploading supporting documentation in a wider range of formats — including CSV, JSON, TXT, Microsoft Word, Google Sheets, Images and PDFs.

Note: Interested in using Cutover AI? See our AI Create Help Center article for more information. Contact your Customer Success Manager (CSM) for details or to enable this feature.

Password Reset Email Wording Update

We’ve updated the wording in password reset emails to comply with certain recipients’ email security requirements.

  • Old wording: "Someone has requested a link to change your Cutover password"

  • New wording: "Please use the below link to change your Cutover password"

This change helps ensure password reset emails are successfully delivered to all users, including those in organizations with stricter information security filters.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication Steps (if applicable)

Time out when merging large runbooks

Runbooks

  1. Navigate to a Workspace with a large runbook

  2. Checkbox Select runbook(s) to merge into the large runbook

  3. Click on the merge runbooks button in the toolbar

  4. Hit Merge button

  5. Runbooks will merge successfully

RTO error message not displaying for long enough to be seen

RTO/RTA

  1. Create a runbook. The runbook type must have RTO enabled in Runbook type settings. This can either be saved as a runbook or a template.

  2. Create two or more tasks.

  3. In the runbook details, navigate to RTO dropdown, designate two tasks for RTO start and end. Click Save.

  4. Select one or multiple RTO tasks and click Delete.

  5. As designated RTO tasks cannot be deleted, the error message should state this and display for the user to read it.

2025.15 release - August 2025

Overview

In this release we have the following updates:

Custom Payloads in Event Integrations

You can now configure Event Integrations to send custom payloads when specific events occur — such as On Run Start or On Integration Failure. For example, you can now:

Trigger a custom API call on an integration failure to send a message into Microsoft Teams via Graph API — using dynamic fields from the runbook.

This update gives you more flexibility to tailor how and where your runbook events communicate across systems.

Note: To find out more about Event Integrations, see our page in the Developer Portal here.

Related roles: Integrations Admin

Quick access to Parent & Child runbooks from Runbook List view

To help make navigating between related runbooks faster and more intuitive, you can now easily view parent and child runbooks directly from the Runbook list in your workspace:

  • View Child Runbooks: A button appears below the parent runbook name. Clicking it opens a panel showing all associated child runbooks and their statuses.

  • View Parent Runbook: Child runbooks now include a button in the same location that links directly back to their parent runbook.

Note: To find out more about Linked Runbooks, see our article here.

Related roles: Anyone with access to the runbook can see this change.

Dependency options for Linked Tasks

When adding linked tasks, you can now set their dependencies immediately—choosing sequence, parallel, or custom successor relationships with existing tasks. This gives you more control and saves time by removing the need to configure dependencies later.

Note: To find out more, see our Create a Linked task article here.

Related roles: Runbook Admin and Stream Editor

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication Steps (if applicable)

Create runbook option not honouring default runbook timezone when referencing an approved template.

Runbooks

  1. Create a new template and ensure a “Default Timezone” option has been set up and saved

  2. Approve the template

  3. Click “+ Create Runbook” in the upper right hand corner

  4. Via the “Choose Template” field, use the recently approved template mentioned in step 1.

  5. After you’ve created your runbook, check “Runbook Details”

  6. The timezone listed should mirror the one set in the original template via default timezone

Task Title/ID not displaying correctly in Audit Log when making predecessors/successors changes to tasks.

Audit log

  1. Create a runbook with multiple tasks.

  2. Edit task predecessors/successors.

  3. Open audit log, find edited tasks. Also download the audit log.

  4. The ID displayed under the predecessors/successor field should correspond to the task ID on the task list.

CSV upload modal not displaying correct error message when trying to overwrite RTO tasks during upload

CSV Upload

  1. Create a runbook. The runbook type must have RTO enabled in runbook type settings. The runbook can be saved as a runbook or template.

  2. Create two or more tasks.

  3. In runbook details, navigate to the RTO dropdown, designate the RTO length and two tasks for RTO start and end. Save.

  4. Perform a CSV task import, select ‘Overwrite all existing tasks’.

  5. The CSV modal will display the relevant RTO error message.

2025.14 release - July 2025

Overview

This release contains bug fixes and minor internal improvements.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication Steps (if applicable)

Custom Field order not respected in runbook filter panel

Custom Fields

Previously, even when custom fields were updated via the public API to change their sort order, the filter panel did not reflect the correct display sequence. Now, custom fields display consistently in:

  • The correct order when added or edited in a runbook

  • Alphabetical order when first created

  • The correct sort order when updated via the API (Update a Custom Field)

2025.13 release - July 2025

Overview

In this release we have the following updates:

Instant notifications for Key Events

Event Integrations let you receive real-time notifications when key events occur in Cutover—like an integration failure during a live runbook—so your teams and systems can respond instantly.

Benefits:

  • Automate responses in tools like ServiceNow, Microsoft Teams, or Slack

  • React in real time with instant notifications

  • Improve accuracy and auditability

For example, a failed integration can trigger an immediate alert, create a ServiceNow ticket, or send a message in Teams. For further information, see Event Integrations on the Developer Portal.

Related roles: Integration Admin.

Master templates checkbox in Template edit panel

You can now mark any template as a Master template using the new checkbox in the Template Edit panel. This signals that the master template is available for reuse to create app-specific templates.

When using the Create Templates flow from the Data Sources Workspace view, you’ll be able to choose from your list of Master Templates. Searchable Custom Field data is automatically carried over into the new templates, making the process faster, more consistent, and easier to manage across your organization.

For further information on setting the Master template see our Create a template article and to find out about the Data Sources Workspace view see our Data Sources article.

Related roles: To create templates in the Data Sources Workspace view, you will need to be a Workspace Runbook Creator.

Note: If you haven't enabled Data Source sharing, the Data Sources tab will display a message with further information about data sources and how to get started. To activate this feature, please contact your Customer Success Manager (CSM).

Resizable filter panel and folder and stream search

We’ve made it easier to navigate workspaces and runbooks:

  • Resizable filter panel: You can now resize the filter panel in both workspace and runbook views—just click and drag the edge of the filter panel. This is especially helpful for viewing long folder names, runbook types, or custom fields.

  • Search folders and streams: Quickly find what you need by using the new search icon at the top of the filter panel. Matching folders, sub-folders, streams, and sub-streams will be displayed as you type.

Update to Release Communications

You’ll now find the latest product updates in the News section under the Help (?) icon—giving you quick, in-app visibility into what’s new.

For the full list of changes and historical release details, head to our Release Notes page.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication Steps (if applicable)

Error displays when viewing specific Data Source

Data Sources

  1. Create a new data source

  2. Create a custom field with the datasource

  3. Use that data source so there is cached results

  4. Try to view the data source in the workspace view

2025.12 release - June 2025

Overview

In this release we have the following updates:

Linked Runbooks enhancements

Linked runbooks now display the value of the runbook-level custom field from the child task, making it easier to see relevant context at a glance. You can filter by both child tasks and the custom field itself.

A progress bar has also been added to show the completion status of child tasks—clicking it opens a detailed view where you can see all child tasks within the runbook and apply further filters by stage and task type.

These enhancements are also available in the Linked Runbooks dashboards for a consistent and detailed view across your reporting.

To find out more, see our Linked Runbooks article here.

API Updates

Key updates including Runbook Updates, Pagination Support, and User Metadata:

Important Update

  • Updating a Runbook Type
    ​    Updating a runbooks type is no longer allowed via the API if the core version is 2025.11.0 and above. This helps maintain consistency across your runbooks.

New Endpoint

  • Create Runbook Versions

    You can now transition approved templates into draft templates through the public API by creating a new runbook version of your approved template. This allows customers to move templates into Draft status to allow template edits.

Note: Requires core_version 2025.12.0 and currently only supports version changes of runbook templates. Customers can only transition templates from approved status ->draft status. Draft -> Approved states still need to be actioned through the user interface.

Other Improvements

  • Action Log Pagination
    ​    When viewing action logs, it's now easier to scroll through long lists thanks to improved page controls.
    ​

  • Runbook Archiving Feedback
    ​    If an archive action fails, users will now see clearer messaging to explain why. (Requires core_version 2025.11.0 and above.)
    ​

  • User Sign-In Info
    ​    A new field has been added to show when each user last signed in, helping admins track activity.

To find out about the changes we’ve made click here.

Update to Release Communications

You’ll now find the latest product updates in the News section under the Help (?) icon—giving you quick, in-app visibility into what’s new.

For the full list of changes and historical release details, head to our Release Notes page.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication Steps (if applicable)

Searchable Custom Field edits not reflected in audit log

Searchable Custom Fields

  1. Create a runbook with multiple searchable custom fields

  2. Select 2-3 options for the custom field

  3. Click Save

  4. Remove the last one added

  5. Add a new one

  6. Check audit log

  7. Audit log should show actual changes made

Template workflow review emails being sent after approval of template

Runbook

We've investigated this and now the review dates are correctly reset when review emails are sent.

Timings are not reinstated after pause or resume of live run

Runbook

  1. Create a dynamic runbook

  2. Add in some tasks

  3. Start a live run without scheduling (this will auto update the timings on run start)

  4. Pause the runbook (scheduled timings will remain)

  5. Resume the runbook (scheduled timings will remain)

When downloading a PDF dashboard of a completed runbook with a lot of tasks the PDF does not include all tasks and shows a ‘Show more’ message

Dashboard

  1. Create a runbook with multiple tasks

  2. Complete the runbook and navigate to the dashboard

  3. Download the dashboard PDF and scroll to task lists

  4. You can see all tasks

2025.11 release - June 2025

Overview

In this release we have the following updates:

Collaborate faster with our enhanced Microsoft Teams integration.

You can now send messages to existing Microsoft Teams chats—including both Group and One-on-One chats—directly from a Cutover runbook.

What's New:

  • Support for chat messaging in addition to channel messaging

  • Choose between Group or One-on-One chats

  • Search for existing chats by selecting a participant

  • Delivered messages include a link back to the Cutover runbook for context

Note: Chats must already exist and contain previous messages. New chats cannot be created from Cutover.

Requirements

  • You'll need to authenticate with Microsoft to use this feature

  • Only chats you're part of in Teams will be searchable

To find out more, please see our Microsoft Teams article here.

Conditional Logic update

As part of our ongoing efforts to simplify task management, the ability to create new conditional logic task types has been removed. Existing conditional logic tasks will continue to function as expected for current users.

If you have any questions or require support, please reach out to your Customer Success Manager (CSM).

Improved visibility for Linked runbook tasks

It’s now easier to identify and manage child (linked) tasks from a parent runbook:

  • Filter tasks by the child runbook’s runbook-level custom field.

  • Display the runbook-level custom field value directly on the linked task.

This update helps users quickly surface and understand task context across linked runbooks.

To find out more about Linked runbooks, see our article here.

New Workspace role: Template Reviewer + Multi-reviewer support

We’ve introduced a new Template Reviewer workspace role to streamline the review process. Users assigned this role will now appear in the reviewer search field when submitting a template for review, making it easier to ensure the right people are looped in at the right time.

In addition, you can now select multiple reviewers when submitting a template, enabling more flexible and collaborative review processes.

For more information on templates with approvals, see our article here.

API Updates

Key updates to improve role control, task flexibility, and custom field handling:

  • Role Management

New endpoints to view and assign roles for runbook teams and streams.
​(Requires core_version ≥ 2025.7.0 / 2025.10.0)

  • Runbook Hierarchies

Added parent_runbook relationship to support nested runbook structures.

  • Task Assignment

Use delete_excluded_assignees in task updates to simplify assignment management.
​(Requires core_version ≥ 2025.10.0)

  • Custom Field Flexibility

Apply custom fields during task creation/editing using the task_add_edit option.
​(Requires core_version ≥ 2025.6.0)

To find out about the changes we’ve made in our last update click here.

Update to Release Communications

You’ll now find the latest product updates in the News section under the Help (?) icon—giving you quick, in-app visibility into what’s new.

For the full list of changes and historical release details, head to our Release Notes page.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Replication steps (if applicable)

Homepage: Number of users shown is inaccurate when comparing to the users shown in Access Management.

Homepage

  1. Log onto an instance and check the total user values underneath “My workspaces” tab shown on the front Homepage

  2. Now cross reference that data on the total user count via workspace within Access Management tab

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