2025.14 release - July 2025

Overview

This release contains bug fixes and minor internal improvements.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature Area	Replication Steps (if applicable)
Custom Field order not respected in runbook filter panel	Custom Fields	Previously, even when custom fields were updated via the public API to change their sort order, the filter panel did not reflect the correct display sequence. Now, custom fields display consistently in: The correct order when added or edited in a runbook Alphabetical order when first created The correct sort order when updated via the API (Update a Custom Field)

2025.13 release - July 2025

Overview

In this release we have the following updates:

Instant notifications for Key Events

Event Integrations let you receive real-time notifications when key events occur in Cutover—like an integration failure during a live runbook—so your teams and systems can respond instantly.

Benefits:

Automate responses in tools like ServiceNow, Microsoft Teams, or Slack
React in real time with instant notifications
Improve accuracy and auditability

For example, a failed integration can trigger an immediate alert, create a ServiceNow ticket, or send a message in Teams. For further information, see Event Integrations on the Developer Portal.

Related roles: Integration Admin.

Master templates checkbox in Template edit panel

You can now mark any template as a Master template using the new checkbox in the Template Edit panel. This signals that the master template is available for reuse to create app-specific templates.

When using the Create Templates flow from the Data Sources Workspace view, you’ll be able to choose from your list of Master Templates. Searchable Custom Field data is automatically carried over into the new templates, making the process faster, more consistent, and easier to manage across your organization.

For further information on setting the Master template see our Create a template article and to find out about the Data Sources Workspace view see our Data Sources article.

Related roles: To create templates in the Data Sources Workspace view, you will need to be a Workspace Runbook Creator.

Note: If you haven't enabled Data Source sharing, the Data Sources tab will display a message with further information about data sources and how to get started. To activate this feature, please contact your Customer Success Manager (CSM).

Resizable filter panel and folder and stream search

We’ve made it easier to navigate workspaces and runbooks:

Resizable filter panel: You can now resize the filter panel in both workspace and runbook views—just click and drag the edge of the filter panel. This is especially helpful for viewing long folder names, runbook types, or custom fields.

Search folders and streams: Quickly find what you need by using the new search icon at the top of the filter panel. Matching folders, sub-folders, streams, and sub-streams will be displayed as you type.

Update to Release Communications

You’ll now find the latest product updates in the News section under the Help (?) icon—giving you quick, in-app visibility into what’s new.

For the full list of changes and historical release details, head to our Release Notes page.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature Area	Replication Steps (if applicable)
Error displays when viewing specific Data Source	Data Sources	Create a new data source Create a custom field with the datasource Use that data source so there is cached results Try to view the data source in the workspace view

2025.12 release - June 2025

Overview

In this release we have the following updates:

Linked Runbooks enhancements

Linked runbooks now display the value of the runbook-level custom field from the child task, making it easier to see relevant context at a glance. You can filter by both child tasks and the custom field itself.

A progress bar has also been added to show the completion status of child tasks—clicking it opens a detailed view where you can see all child tasks within the runbook and apply further filters by stage and task type.

These enhancements are also available in the Linked Runbooks dashboards for a consistent and detailed view across your reporting.

To find out more, see our Linked Runbooks article here.

API Updates

Key updates including Runbook Updates, Pagination Support, and User Metadata:

Important Update

Updating a Runbook Type
Updating a runbooks type is no longer allowed via the API if the core version is 2025.11.0 and above. This helps maintain consistency across your runbooks.

New Endpoint

Create Runbook Versions
You can now transition approved templates into draft templates through the public API by creating a new runbook version of your approved template. This allows customers to move templates into Draft status to allow template edits.

Note: Requires core_version 2025.12.0 and currently only supports version changes of runbook templates. Customers can only transition templates from approved status ->draft status. Draft -> Approved states still need to be actioned through the user interface.

Other Improvements

Action Log Pagination
When viewing action logs, it's now easier to scroll through long lists thanks to improved page controls.
Runbook Archiving Feedback
If an archive action fails, users will now see clearer messaging to explain why. (Requires core_version 2025.11.0 and above.)
User Sign-In Info
A new field has been added to show when each user last signed in, helping admins track activity.

To find out about the changes we’ve made click here.

Update to Release Communications

You’ll now find the latest product updates in the News section under the Help (?) icon—giving you quick, in-app visibility into what’s new.

For the full list of changes and historical release details, head to our Release Notes page.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature Area	Replication Steps (if applicable)
Searchable Custom Field edits not reflected in audit log	Searchable Custom Fields	Create a runbook with multiple searchable custom fields Select 2-3 options for the custom field Click Save Remove the last one added Add a new one Check audit log Audit log should show actual changes made
Template workflow review emails being sent after approval of template	Runbook	We've investigated this and now the review dates are correctly reset when review emails are sent.
Timings are not reinstated after pause or resume of live run	Runbook	Create a dynamic runbook Add in some tasks Start a live run without scheduling (this will auto update the timings on run start) Pause the runbook (scheduled timings will remain) Resume the runbook (scheduled timings will remain)
When downloading a PDF dashboard of a completed runbook with a lot of tasks the PDF does not include all tasks and shows a ‘Show more’ message	Dashboard	Create a runbook with multiple tasks Complete the runbook and navigate to the dashboard Download the dashboard PDF and scroll to task lists You can see all tasks

2025.11 release - June 2025

Overview

In this release we have the following updates:

Collaborate faster with our enhanced Microsoft Teams integration.

You can now send messages to existing Microsoft Teams chats—including both Group and One-on-One chats—directly from a Cutover runbook.

What's New:

Support for chat messaging in addition to channel messaging
Choose between Group or One-on-One chats
Search for existing chats by selecting a participant
Delivered messages include a link back to the Cutover runbook for context

Note: Chats must already exist and contain previous messages. New chats cannot be created from Cutover.

Requirements

You'll need to authenticate with Microsoft to use this feature
Only chats you're part of in Teams will be searchable

To find out more, please see our Microsoft Teams article here.

Conditional Logic update

As part of our ongoing efforts to simplify task management, the ability to create new conditional logic task types has been removed. Existing conditional logic tasks will continue to function as expected for current users.

If you have any questions or require support, please reach out to your Customer Success Manager (CSM).

Improved visibility for Linked runbook tasks

It’s now easier to identify and manage child (linked) tasks from a parent runbook:

Filter tasks by the child runbook’s runbook-level custom field.
Display the runbook-level custom field value directly on the linked task.

This update helps users quickly surface and understand task context across linked runbooks.

To find out more about Linked runbooks, see our article here.

New Workspace role: Template Reviewer + Multi-reviewer support

We’ve introduced a new Template Reviewer workspace role to streamline the review process. Users assigned this role will now appear in the reviewer search field when submitting a template for review, making it easier to ensure the right people are looped in at the right time.

In addition, you can now select multiple reviewers when submitting a template, enabling more flexible and collaborative review processes.

For more information on templates with approvals, see our article here.

API Updates

Key updates to improve role control, task flexibility, and custom field handling:

Role Management

New endpoints to view and assign roles for runbook teams and streams.
(Requires core_version ≥ 2025.7.0 / 2025.10.0)

Runbook Hierarchies

Added parent_runbook relationship to support nested runbook structures.

Task Assignment

Use delete_excluded_assignees in task updates to simplify assignment management.
(Requires core_version ≥ 2025.10.0)

Custom Field Flexibility

Apply custom fields during task creation/editing using the task_add_edit option.
(Requires core_version ≥ 2025.6.0)

To find out about the changes we’ve made in our last update click here.

Update to Release Communications

You’ll now find the latest product updates in the News section under the Help (?) icon—giving you quick, in-app visibility into what’s new.

For the full list of changes and historical release details, head to our Release Notes page.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature Area	Replication steps (if applicable)
Homepage: Number of users shown is inaccurate when comparing to the users shown in Access Management.	Homepage	Log onto an instance and check the total user values underneath “My workspaces” tab shown on the front Homepage Now cross reference that data on the total user count via workspace within Access Management tab

2025.10 release - June 2025

Overview

In this release we have the following updates:

Add Custom Fields when Creating or Editing a Task

You can now add custom field values directly when creating a task, or edit custom fields during task updates when available based on your runbook type. This improvement saves time by removing the need to predefine custom fields in advance.

To find out more about custom fields, see our Create Custom fields article here.

Related roles: Once a custom field has been configured, users with access to the runbook can utilise this feature.

Upcoming change: Removal of Runbook Type

Based on customer feedback and to support stronger governance practices, the ability to change your Runbook Type from the Display Settings menu will now be removed in the next release (2025.11).

If you have any concerns or need more information, please speak to your Customer Success Manager. This change helps ensure more consistent configuration and oversight across critical workflows.

Add Snippets to folders

You can now organize snippets into folders, just like runbooks and templates. This makes it easier to manage and structure reusable content within your workspace.

Note: All existing snippets will be automatically moved to the Default folder (if it exists), or to the oldest created folder if not. To find out more about Snippets, see our Create Snippets article here.

Data Source management

You can now refresh your data source to update authentication without needing to create a new one. This allows you to continue using searchable custom fields within your runbook, even after a token expires—a significant improvement over the previous behavior, where expired tokens couldn’t be updated.

To find out more about Data Sources, see our Set up Data Sources article here.

Integration admin users can now manage System Parameters

Users with the Integration Admin role can now create, view, update, and delete system parameters. To access this, click the cog icon in the Settings panel and select System Parameters.

This enhancement gives integration admins greater control and flexibility when managing configuration values.

Related roles: Integration Admins

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Update to Release Communications

Starting with the 2025.11 release, all product updates will be shared in our News section, accessible via the Help (?) icon - replacing banner notifications. This will give you quick, easy access to the latest changes, right inside Cutover.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature Area	Replication steps (if applicable)
Investigate nodemap performance and re-rendering	Node map	We’ve made some rendering changes in the background and this has helped performance.
Cancelling parent task still triggers integration	Linked runbooks	Create a template with any auto start task (such as an auto start integration) as the 1st task and approve Create a new runbook Add a task Add a linked task under task 1 and select the template from step 1 Put the parent runbook into live run Cancel or Skip the run The auto start integration in the child should not be triggered
Long custom field names are not displaying fully	Runbook	We have now added a tooltip for any truncated custom field names.
Source runbook info panel not showing data from Searchable Custom Fields	Custom Fields	Create a runbook with a runbook level Searchable Custom Field. Select a value and save. Create a new runbook by merging this runbook with another one. The Source info panel for the merged tasks should display the values for the primary and dependent custom fields of the Searchable Custom Fields.

2025.9 release - May 2025

Overview

In this release we have the following updates:

Integration Setup Now Supports In-Line Custom Field Creation

You no longer need to predefine custom fields before configuring an integration. The setup process now supports creating custom fields directly within the integration configuration flow.

This update reduces manual steps and makes it easier to define exactly what you need without leaving the context of your integration setup.

Note: To find out more about creating integrations, click here. To see our recent updates in the Developer Portal, click here.

Related roles: A Custom fields admin can create custom fields and custom field groups.

Template version numbers now displayed

To improve clarity and traceability, template version numbers are now shown in the following places:

When selecting a linked task template
When creating a new runbook
template list and template table view

Upcoming change: Removal of Runbook Type

Based on customer feedback and to support stronger governance practices, the ability to change your Runbook Type from the Display Settings menu will be removed in the next release.

If you have any concerns or need more information, please speak to your Customer Success Manager. This change helps ensure more consistent configuration and oversight across critical workflows.

API Updates

New Custom Field Group endpoints

We’ve introduced five new Custom Field Group API endpoints to help make runbook customization smarter and more scalable. We’ve also added a new ‘relationships’ attribute letting you directly associate individual custom fields with their groups.

We’ve also made enhancements to existing endpoints, improving filtering support and refining schema descriptions for a better developer experience.

To find out about the changes we’ve made in our last update click here.

New RTO/RTA Use case

We’ve also refreshed our RTO/RTA API use case to reflect recent process updates. This recipe shows you how to configure and retrieve RTO (Recovery Time Objective) and RTA (Recovery Time Actual) values via the Cutover API - covering three main areas. To find out more, see the RTO/RTA Use Case page here.

Note: For all other API related updates such as examples and integrations changes, please see our Developer Portal.

Notable Fixes

There are no Notable Fixes to be shared in this release.

2025.8 release - May 2025

Overview

In this release we have the following updates:

Data Sources View for Application Portfolio Management

Our new Data Sources View offers a centralized and interactive workspace view to visualize your application portfolio. It enhances visibility across disaster recovery, release, and migration plans by showing which applications have templates, their coverage, and associated metadata—empowering teams to identify gaps and streamline planning.

Key benefits include:

A high-level overview of applications, their templates, and related metadata
Better identification of coverage gaps to support proactive readiness
A foundation for future automation using CMDB or APM data

Additionally, in our 2025.8 release, you can create multiple app-specific templates in minutes by selecting an existing template and auto-populating searchable custom fields with each application's data—enabling faster, more scalable template creation.

To see this feature in action you can watch our demo here or you can contact your Customer Success Manager (CSM).

New folder settings now available

Two new options have been added when editing a folder to help with event management and organisation.

You can now lock a folder, stopping runbooks within the folder from being moved to another folder.
Choose to default all runbooks in a folder to Live run, meaning Rehearsal mode will be unavailable.

To find out more about managing folders, please see our Create and Manage Folders help article.

Relates Roles: Workspace managers and custom roles with folder edit permission can enable these settings.

New Runbook and Template creation flow

We’ve made some changes to our runbook creation process to simplify the process and creation of runbooks and templates.

What’s New:

Using the new Create Template button, you can now create templates directly from the Templates tab. The creation process has been combined into a single, unified interface.
You can now see the Runbook type name in its header and less commonly used fields like Admins, Time Zones, and Scheduled End have been removed.
The ‘Only display approved templates’ checkbox has been moved to Advanced Settings to avoid cluttering the main view.

Note: The runbook duplication flow has not been changed.

Related roles: All roles that have runbook creator capabilities can see and use the new process.

Cutover AI users (optional Add-on)

The new runbook creation flow enhances our existing AI capabilities, making it easier and faster to generate Cutover runbooks. You can now enter a free-text prompt into a Cutover AI-enabled runbook and automatically generate a new structured runbook in minutes.

Interested in using Cutover AI? Please contact your Customer Success Manager (CSM) for more details or to enable this feature.

Ability to manage your own SSO certificates

Users with Update access to the Access Management dashboard can now assign a dedicated SSO Admin role, enabling the management and updating of public certificates and role mapping. To find out how to get started with RBAC, please see our Upload mappings for RBAC article.

Related roles: Users with Update access to the Access management dashboard can assign an SSO Admin role.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature area	Replication steps (if applicable)
Restore previous version option visible on complete and cancelled runbooks	Runbooks	This option should not display in this scenario. This has been investigated and is now resolved.
Duration not showing in parent task of linked runbook unless a child linked task is added	Linked runbooks	Create a runbook with some tasks Change a task to be a linked task Link to a runbook that contains tasks The parent task will show the duration of all linked tasks
Auto finish task type stopping RTO end task from finishing	RTO/RTA	Create a template with RTO/RTA tasks set. Change the task type of the RTO end task to an auto-finish task type. Create a runbook from the template and run it. Runbook RTA Results will show the correct calculated time.
Text editor field working intermittently when clicking Save	Custom fields	This issue has been investigated and is now resolved. The error message that was displayed when this happened has been updated to make it easier to understand what is wrong if this should happen again.
During a live or rehearsal run in a dynamic runbook, renaming a linked task breaks task list	Linked runbooks	Create a dynamic runbook that contains a linked task Start the run (rehearsal or live) Start the child runbook task Rename the task in the edit panel and save Refresh the page The in-progress linked runbook task will display the updated name, while the original template name will remain uneditable.

2025.7 release - April 2025

Overview

In this release we have the following updates:

Edit custom fields during task execution

You can now update custom field data in dynamic runbooks whilst a task is in progress, providing greater flexibility and control during execution. To find out more about editing tasks within a runbook, see our Add tasks to a runbook article.

Related roles: Any roles that have the ability to manage tasks e.g. Runbook Admin

Custom field management for Admins

Users with the Custom Field Admin role can now edit and archive custom fields. This improvement provides greater flexibility in managing setup and configuration, enabling admins to maintain and adjust custom fields as needed without relying on additional support. For more information, please see our Create Custom Fields article.

Related roles: Custom Field Admin

Cutover AI enhancements (optional add-on):

Cutover users can now enhance their experience with the optional Cutover AI add-on. This feature provides AI-powered capabilities to summarize, suggest improvements, and even automatically create runbooks. Cutover AI is available for an additional fee.

We’ve introduced improvements to the Cutover AI add-on. Recent updates include:

Cached suggestions, allowing users to make edits to their runbook without losing context
Bug fixes and UX enhancements to the Suggestions panel
Improved performance and reduced timeouts for AI-generated suggestions

Interested in using Cutover AI? Please contact your Customer Success Manager (CSM) for more details.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem	Feature Area	Description	Replication steps (if applicable)
Integrations debug output not showing expected outcome	Integrations	When building Custom Integrations, when invalid JSON is entered into the Outbound payload, the debug option did not open and show an error message.	This has been investigated and the debug modal is now opening.
CSV task import custom fields successful without the required custom fields columns	Runbook	Custom fields must be located between the CUSTOM FIELDS and OUTPUT FIELDS columns in the CSV file. For custom fields to be successfully imported, these fields must be made available on the account the runbook is being uploaded to.	Within a workspace that contains task custom fields, upload a CSV that contains columns with data(field options) for the Custom Fields. Remove the CUSTOM FIELDS and OUTPUT FIELDS columns. Upload. Upload error. Modal should show an error that CUSTOM FIELDS AND OUTPUT FIELDS columns are missing.