2024.14 release - November 2024
Overview
In this release we have the following updates:
Ability to edit a task title and description when the task is in progress
You can now make changes to a task title or description whilst the task is in progress. This option applies to all runbook types: for dynamic runbooks, these can be edited in run; for non-dynamic runbooks, you will need to pause the runbook. To find out more about adding tasks to a runbook, see our help article here.
Maximum retries option added for polling
You can now set a maximum retries amount for integrations that require polling. The default value for new and existing integrations are 120 retries and this can be increased or decreased as required. You should review any Custom integration polling to ensure this number suits your needs.
Default polling interval value
The default polling interval value has been updated to 30 seconds for all new integrations.
Please see our Developer Portal for more information about these changes.
New Refresh data source option
You can now pull new fields and attributes from the data source by using the Refresh option which can be found in the three dots menu. Here you can also archive a data source too.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
team_id query not displaying correct results | API | When using team_id to pull a list of assigned tasks within a runbook the results do not filter to assigned tasks - instead it returns a list of all tasks in the runbook. |
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Slow loading of user details in Access Management panel | Access Management | When trying to access user details in the Access Management panel, this is taking some time to load. | This issue has now been investigated and rectified. Changes have been made so this will not happen again. |
Dashboard download not displaying correctly | Dashboards | When exporting a dashboard as a PDF, the content and images are not rendering properly. | This has now been rectified and content now displays correctly when exporting your dashboard as a PDF. |
Unexpected timeouts reported by multiple clients | Access Management | Users have been logged out at random times unexpectedly. | This was investigated and the root cause was that cookies were not being reset when actions were taken. This is now fixed and resolved. |
2024.13 release - October 2024
Overview
In this release we have the following updates:
Create from Template
We have introduced a new setting for Workspace Managers. When enabled, this setting restricts the creation of new runbooks to existing templates of that type. Please see the Add a runbook type article for more information.
Note: You will need to have one runbook created before you switch this setting on as you will need to make this a template first. Alternatively, you can create templates from scratch using the Cutover API. For more information, see our Developer Portal.
Runbook-level integrations
Runbook-level integrations can now be configured on all runbook type templates. For approved templates, you will need to have the Integrations Admin role to modify runbook-level integrations. Please see our Use Runbook-level integrations article for further information.
UI change
When duplicating a single runbook or creating from a template, users no longer have a radio button option to decide where they would like the duplicated runbook to reside.
To increase visibility of where the existing folder is, this will now be displayed by default in a new dropdown option.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Child runbook not inheriting task start notification from parent | Linked Runbooks | Disable task start notifications not inheriting parent notification settings. |
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Shift and F6 shortcut causes immediate user logout | Task type | Use of the ^ shortcut for quick access to the task type logs a user out of their session. |
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Download user history causes an error | Runbook | When downloading the user history, an error is displayed to the user. | For users who have the ability to download the user audit history.
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2024.12 release - September 2024
Overview
This release contains bug fixes and minor internal improvements.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Audit log is not capturing ‘Merge’ action once ‘an existing runbook’ is selected | Runbook/Template | When a user selects the ‘existing runbook’ option when merging runbooks, no reference to this action is displayed in the audit history. |
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Audit log is not capturing ‘Merge’ action once ‘new runbook’ is selected. | Runbook/Template | When a user selects ‘A new runbook’ option when merging runbooks, no reference to this action is displayed in the audit history. |
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2024.11 release - September 2024
Overview
This release contains bug fixes and minor internal improvements.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Linked runbooks modal is not working for templates that have a snippet task type | Linked Runbooks | Linked runbooks is not working for any templates that have a snippet |
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SAML Mapping upload failure due to subfolder name already existing under multiple parent folders. | SAML/RBAC | SAML mapping upload failure due to subfolder name already existing |
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Include ‘Context in request’ option for Polling Webhook failed to generate a JSON object. | Integrations | As a user, when I have enabled the ‘Include Context in Request’ option I expect my JSON payload to include the _cutover_request_context but it is showing an exception error. |
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Filtering by custom fields limited to a workspace, returns no results. | API | If you have custom fields limited to specific workspaces, and try to reference them via the API, a status 200 OK is returned but there are no results. | We've updated our API documentation to reflect how to search for workspace specific Custom Fields.
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OAuth error not allowing users the option to debug Custom integrations. | Integrations | Users are not able to see/click on the “debug” option after an integration error is present within a runbook. |
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API returns an error when using searchable custom fields and custom-field-values query. | API | When using the custom_field_values query within the List Runbooks endpoint, the API displays a 500 error if the custom field is a Searchable Custom Field. | Within the API
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2024.10 release - August 2024
Overview
You can now start a Live run without having to add a scheduled start date first. Also, when you choose the Live run option, it will default to the current time as the scheduled start, if this has not already been set.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Dashboards that group together as ‘Other’ do not show the correct runbooks list when clicked. | Dashboards | When you have six or more different results that show in a dashboard, they are grouped together as ‘Other’. Clicking on ‘Other’ should show the list of runbooks included but this wasn’t working. |
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Transition from rehearsal to live run causes Microsoft Graph integration to fail. | Integrations | Changing a runbook from rehearsal mode into live mode is causing the Microsoft Graph integration to fail with Connection failed status. |
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2024.9. release - July 2024
Overview
Changes to runbook-level integrations
You can no longer enable/disable runbook-level integrations during a live or rehearsal run or in approved templates. You can still use the Re-fire and Run integration button and view the Action Log. Runbook-level integration custom fields can also be added, edited and changes saved whilst in a live or rehearsal state.
For more information on Runbook-level integrations, see our Help Center article.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Linked tasks link to original template in copied runbooks. | API | When you create a copy of a runbook that has linked tasks, these are still linking to the original runbook and not the newly created runbook. | When using the API to copy runbooks, it now copies the linked tasks runbooks into new runbooks. |
Comms disabled in parent runbook does not disable them in linked runbooks | Linked Runbooks | When using linked runbooks, starting a run and setting the parent communication settings to off, does not disable communication settings for the child runbooks. |
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Searchable custom fields can no longer be refreshed on historically completed runbooks. | API | When a refresh occurs on a searchable custom field, we now ensure that the new data sync no longer updates historical completed runbooks. | N/A |
CSV Import: partially blank custom field column causes connection lost error/invalid data | CSV | When importing a CSV file, where required fields were left blank this caused a ‘connection lost’ error preventing customers from accessing or actioning anything on the runbook. | We’ve fixed this on our side and updated our Help Center article to confirm which fields are mandatory and which are not. |
2024.8.2 release - June 2024
Overview
You can now create and manage your own searchable custom fields. Searchable custom fields allow you to search for an external data source from a custom field located within the Edit Task or Runbook Edit panel. This feature is useful when needing to quickly surface and take action on data that is stored in other systems and is updated frequently in third-party apps. As a result, you can execute runbooks with up to date information, reduce the risk of errors and spend less time copying and pasting data between tools.
Data Sources
You can set up your own connection to an external data source such as ServiceNow and use our searchable custom fields to utilize the data within your Cutover runbook. Using a data source with a searchable custom field helps you get to the correct information quickly, saving time and reducing manual intervention.
For more information, please see our Set up Data Sources article in the Help Center.
Searchable custom fields
Use our new Searchable (single-select) or (multi-select) custom fields to see single or multiple updates from your data source.
For more information, please see our Set Up Searchable Custom Fields article in the Help Center.
Top bug fixed areas
The below chart outlines the top problem categories that have been resolved in this release upgrade. This upgrade included 10 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Node map not updating automatically | Task List | When using saved filers, switching between filters does not update the node map. This should happen automatically. | 1. Create a runbook and add tasks 2. Save some filters 3. Select a saved filter and view the node map 4. The node map should update automatically |
Selecting Other>Late causes no tasks to be found | Runbook | If the filter Other>Late is enabled, refreshing the page causes no tasks to be found. | 1. Create a runbook with tasks. Schedule the runbook in the past to make the tasks late by default 2. Start and complete 1-2 tasks (should not appear when filtering by Late) 3. In filters, click Other and then choose Late. Late tasks should display |
2024.7.1 release - June 2024
Maintenance release
This release contains bug fixes and minor internal improvements.
Top bug fixed areas
The below chart outlines the top problem categories that have been resolved in this release upgrade. This upgrade included 13 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Incorrectly formatted HTML added to the runbook homepage is not saving or showing an error | Runbook | When HTML is copied and pasted into a runbook homepage and then saved, the homepage appears blank as if no changes were made. We believe this HTML to be badly formatted with errors or extra brackets in the body of code. |
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Folder level permissions showing list of all users | Workspace | When adding users to a folder level permission, a list of all users is displayed rather than capping at 10 and then displaying a show more/show all option. |
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Users unable to authenticate Microsoft Teams integration | Integrations | Users are unable to authenticate their Microsoft Teams integrations from within the Task Edit panel and are redirected to an error message. |
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2024.6.3 release - May 2024
Integrations Audit Log
You can now download an audit log of Integrations Settings changes. The audit log will show what has been changed, who made the change and when, and all the events within Integrations settings and actions where a change has been created, updated or archived. For more information, see our Integrations Audit Log article in the Help Center.
Self serve role mapping
Global User Admin roles can now upload and manage their SAML (SSO) mappings allowing auto assignment of roles based on those mappings. User roles in third-party identity providers can now be mapped to Cutover allowing the auto-creation of users upon their first valid SSO login and the ability to purge roles. For more information, see our Upload mappings for RBAC article in the Help Center.
Top bug fixed areas
The below chart outlines the top problem categories that have been resolved in this release upgrade. This upgrade included 19 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Runbook start time not logged when created as Plan only. | Audit | If you create a new runbook and leave it as Plan only and set the time to something other than 00:00, then this is not logged in the audit log. |
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2024.5.2 release - April 2024
Maintenance release
This release contains bug fixes and minor internal improvements.
Top bug fixed areas
The below chart outlines the top problem categories that have been resolved in this release upgrade. This upgrade included 18 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
When executing the “Create a runbook from template” action the "Updated at" parameter is updated. | Runbook | When a runbook is created from an approved template, it updates the "Updated at" date seen in the template details panel when it shouldn't. |
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Unable to add a Snippet Task if the template is a child template. | Snippets | When a template is used as a child template (ie: used in a Linked task in the parent template), the Snippet task type isn’t available in the child template when it should be. |
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Comments made in older versions of runbooks are not visible. | Runbook | Comments made in older versions of runbooks should be visible but greyed out. |
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Template: Can't export user list when in approved state. | Runbook | You should be able to Export user list in approved template, and the option to import users on an approved template should not be available. |
“Import” should not be an available option. |
2024.4.2. release - March 2024
Maintenance release
This release contains bug fixes and minor internal improvements.
Top bug fixed areas
The below chart outlines the top problem categories that have been resolved in this release upgrade. This upgrade included 13 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
When bulk uploading, the system does not recognise that a CSV file has been added | CSV | During the bulk upload process, a CSV file was added and when you click Upload to start the process, a message was displayed with an error. | Navigate to Account Management
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Runbook timeline Now button does not navigate to today’s date | Runbook | When clicking on the ‘Now’ button, it did not move the timeline view to show today’s date. |
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Runbook nodemap fails to display | Runbook | When selecting the nodemap view and applying filters, the browser was unable to load the nodemap in certain cases. |
The browser should show the new filtered list in the nodemap |
Inability to edit or run integrations at runbook level | Integrations | Customers were unable to trigger runbook level integrations as runbook admins. |
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2024.3.4. release - March 2024
This release contains bug fixes, minor internal improvements and UI enhancements.
UI enhancements
We’ve made some UI changes to enhance and introduce additional functionality. These are:
Workspace tabs now display different icons
Tooltips will now display where a runbook or a multi-runbook dashboard name has been truncated
Scheduling a multi-runbook dashboard now works the same as when you schedule a single runbook dashboard
Runbook table view now has a higher contrast when you hover, the ID and Name columns have been frozen, and there is improved sorting
You can no longer modify the runbook type during the duplication of a runbook with a disabled runbook type
When merging runbooks, you will need to enter at least two characters when searching for your destination runbook to be shown results
Searching by runbook ID now displays the search criteria and number of IDs being searched in the selected filters accordion
Saved views will now feature an icon that corresponds to its type:
When you add a template, snippet or runbook to Starred
When you save runbooks, snippets or templates in Saved Views
When you save a multi-runbook dashboard in Saved Views
Top bug fixed areas
The below chart outlines the top problem categories that have been resolved in this release upgrade. This upgrade included 12 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Incorrect error response | Comms | When adding a recipient within an email task type, a “not in account” error was generated which is not an expected response. |
The “not in account” error should not be displayed on the front-end and if an error is found it should be detailed as “not in workspace” instead. |
Specific characters not exporting within the CSV | CSV | When exporting runbooks from the workspace runbook list, the following: "&", "-", double quotations, “<“ and, “>” characters were not exporting correctly via CSV. | Export any runbook to CSV which contains the mentioned characters. |
Global Stakeholders not able to see all list of permissions on other users. | Roles & Permissions | Users that have the Global Stakeholder role could not see the full permissions list when checking individuals permissions. |
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2024.2.3 release - February 2024
Changes to mandatory fields in the CSV upload process
This release contains a change to our CSV upload process. From this version, only the Task Title is a mandatory field when uploading CSV files. All other fields are optional. For more information, see our Export and Import Tasks article in the Help Center.
New create an integration experience
We’ve redesigned the process for creating an integration and you can now access helpful links and example guides via our Developer Portal. These new guides provide the steps needed to build a custom integration with third-party systems such as JIRA, Ansible, Teams, ServiceNow and more. For more information, see our Custom Integration article in the Help Center.
Top 10 bug fixed areas
The below chart outlines the top 10 problem categories that have been resolved in this release upgrade. This upgrade included 36 bug fixes.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature area | Description | Replication steps (if applicable) |
Linked Tasks when filtering for Searchable Custom Fields - Cutover then presents a 500 error | Linked task | When linking a task, searchable custom fields are filtered on the left side of the window. Searching for anything within these filters used to give a generic 500 error. | Note: Requires searchable custom field(s) to be set up to appear within the filter.
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CSV export not exporting the correct data for restricted Custom Fields | CSV | Custom Fields restricted to 2 or more integration task types are not generated correctly within a task export CSV. |
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Improve Integration error handling | Integrations | Return integration failed if the integration webhook URL is blank |
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Show all permissions changes in User History Audit log CSV | Audit | Scenario 1 - For roles that were removed that are not restricted to a workspace
Scenario 2 - For role changes where workspace and runbook are specified
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Provide auditing when bulk login type has been updated | Audit | All changes via bulk upload should appear in each user’s history log. |
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Comms to non-provisioned, allowlisted Email Addresses | Task list | Comms should be able to be sent to any recipient, if the recipient is within the allowed list of email addresses |
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Merging runbook should merge stream names correctly | Runbook | Duplicates stream names should be merged regardless of difference in capitalisation. |
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2024.1. release - January 2024
Blank fields fix for CSV uploads
This release contains a fix for CSV uploads where required fields left blank caused invalid data. We have also made some minor internal improvements.
In 2024, our release version convention is changing. The format will consist of the year, a release number and an internal build number e.g. 2024.1.4, which can increase if we have created a patch release.
We’ve done this to help you understand what version your customer instance is on, in relation to the current version of Cutover. We hope we’ve made things better and if you have any questions, please speak to your Customer Success Manager (CSM).