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Release Notes

Stay up to date on recent changes and improvements in Cutover.

Cutover Documentation Team avatar
Written by Cutover Documentation Team
Updated over a week ago

2025.9 release - May 2025

Overview

In this release we have the following updates:

Integration Setup Now Supports In-Line Custom Field Creation

You no longer need to predefine custom fields before configuring an integration. The setup process now supports creating custom fields directly within the integration configuration flow.

This update reduces manual steps and makes it easier to define exactly what you need without leaving the context of your integration setup.

Note: To find out more about creating integrations, click here. To see our recent updates in the Developer Portal, click here.

Related roles: A Custom fields admin can create custom fields and custom field groups.

Template version numbers now displayed

To improve clarity and traceability, template version numbers are now shown in the following places:

  • When selecting a linked task template

  • When creating a new runbook

  • template list and template table view

Upcoming change: Removal of Runbook Type

Based on customer feedback and to support stronger governance practices, the ability to change your Runbook Type from the Display Settings menu will be removed in the next release.

If you have any concerns or need more information, please speak to your Customer Success Manager. This change helps ensure more consistent configuration and oversight across critical workflows.

API Updates

New Custom Field Group endpoints

We’ve introduced five new Custom Field Group API endpoints to help make runbook customization smarter and more scalable. We’ve also added a new ‘relationships’ attribute letting you directly associate individual custom fields with their groups.

We’ve also made enhancements to existing endpoints, improving filtering support and refining schema descriptions for a better developer experience.

To find out about the changes we’ve made in our last update click here.

New RTO/RTA Use case

We’ve also refreshed our RTO/RTA API use case to reflect recent process updates. This recipe shows you how to configure and retrieve RTO (Recovery Time Objective) and RTA (Recovery Time Actual) values via the Cutover API - covering three main areas. To find out more, see the RTO/RTA Use Case page here.

Note: For all other API related updates such as examples and integrations changes, please see our Developer Portal.


2025.8 release - May 2025

Overview

In this release we have the following updates:

Data Sources View for Application Portfolio Management

Our new Data Sources View offers a centralized and interactive workspace view to visualize your application portfolio. It enhances visibility across disaster recovery, release, and migration plans by showing which applications have templates, their coverage, and associated metadata—empowering teams to identify gaps and streamline planning.

Key benefits include:

  • A high-level overview of applications, their templates, and related metadata

  • Better identification of coverage gaps to support proactive readiness

  • A foundation for future automation using CMDB or APM data

Additionally, in our 2025.8 release, you can create multiple app-specific templates in minutes by selecting an existing template and auto-populating searchable custom fields with each application's data—enabling faster, more scalable template creation.

To see this feature in action you can watch our demo here or you can contact your Customer Success Manager (CSM).

New folder settings now available

Two new options have been added when editing a folder to help with event management and organisation.

  1. You can now lock a folder, stopping runbooks within the folder from being moved to another folder.

  2. Choose to default all runbooks in a folder to Live run, meaning Rehearsal mode will be unavailable.

To find out more about managing folders, please see our Create and Manage Folders help article.

Relates Roles: Workspace managers and custom roles with folder edit permission can enable these settings.

New Runbook and Template creation flow

We’ve made some changes to our runbook creation process to simplify the process and creation of runbooks and templates.

What’s New:

  • Using the new Create Template button, you can now create templates directly from the Templates tab. The creation process has been combined into a single, unified interface.

  • You can now see the Runbook type name in its header and less commonly used fields like Admins, Time Zones, and Scheduled End have been removed.

  • The ‘Only display approved templates’ checkbox has been moved to Advanced Settings to avoid cluttering the main view.

Note: The runbook duplication flow has not been changed.

Related roles: All roles that have runbook creator capabilities can see and use the new process.

Cutover AI users (optional Add-on)

The new runbook creation flow enhances our existing AI capabilities, making it easier and faster to generate Cutover runbooks. You can now enter a free-text prompt into a Cutover AI-enabled runbook and automatically generate a new structured runbook in minutes.

Interested in using Cutover AI? Please contact your Customer Success Manager (CSM) for more details or to enable this feature.

Ability to manage your own SSO certificates

Users with Update access to the Access Management dashboard can now assign a dedicated SSO Admin role, enabling the management and updating of public certificates and role mapping. To find out how to get started with RBAC, please see our Upload mappings for RBAC article.

Related roles: Users with Update access to the Access management dashboard can assign an SSO Admin role.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature area

Replication steps (if applicable)

Restore previous version option visible on complete and cancelled runbooks

Runbooks

This option should not display in this scenario. This has been investigated and is now resolved.

Duration not showing in parent task of linked runbook unless a child linked task is added

Linked runbooks

  1. Create a runbook with some tasks

  2. Change a task to be a linked task

  3. Link to a runbook that contains tasks

  4. The parent task will show the duration of all linked tasks

Auto finish task type stopping RTO end task from finishing

RTO/RTA

  1. Create a template with RTO/RTA tasks set.

  2. Change the task type of the RTO end task to an auto-finish task type.

  3. Create a runbook from the template and run it.

  4. Runbook RTA Results will show the correct calculated time.

Text editor field working intermittently when clicking Save

Custom fields

This issue has been investigated and is now resolved. The error message that was displayed when this happened has been updated to make it easier to understand what is wrong if this should happen again.

During a live or rehearsal run in a dynamic runbook, renaming a linked task breaks task list

Linked runbooks

  1. Create a dynamic runbook that contains a linked task

  2. Start the run (rehearsal or live)

  3. Start the child runbook task

  4. Rename the task in the edit panel and save

  5. Refresh the page

  6. The in-progress linked runbook task will display the updated name, while the original template name will remain uneditable.


2025.7 release - April 2025

Overview

In this release we have the following updates:

Edit custom fields during task execution

You can now update custom field data in dynamic runbooks whilst a task is in progress, providing greater flexibility and control during execution. To find out more about editing tasks within a runbook, see our Add tasks to a runbook article.

Related roles: Any roles that have the ability to manage tasks e.g. Runbook Admin

Custom field management for Admins

Users with the Custom Field Admin role can now edit and archive custom fields. This improvement provides greater flexibility in managing setup and configuration, enabling admins to maintain and adjust custom fields as needed without relying on additional support. For more information, please see our Create Custom Fields article.

Related roles: Custom Field Admin

Cutover AI enhancements (optional add-on):

Cutover users can now enhance their experience with the optional Cutover AI add-on. This feature provides AI-powered capabilities to summarize, suggest improvements, and even automatically create runbooks. Cutover AI is available for an additional fee.

We’ve introduced improvements to the Cutover AI add-on. Recent updates include:

  • Cached suggestions, allowing users to make edits to their runbook without losing context

  • Bug fixes and UX enhancements to the Suggestions panel

  • Improved performance and reduced timeouts for AI-generated suggestions

Interested in using Cutover AI? Please contact your Customer Success Manager (CSM) for more details.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Description

Replication steps (if applicable)

Integrations debug output not showing expected outcome

Integrations

When building Custom Integrations, when invalid JSON is entered into the Outbound payload, the debug option did not open and show an error message.

This has been investigated and the debug modal is now opening.

CSV task import custom fields successful without the required custom fields columns

Runbook

Custom fields must be located between the CUSTOM FIELDS and OUTPUT FIELDS columns in the CSV file. For custom fields to be successfully imported, these fields must be made available on the account the runbook is being uploaded to.

  1. Within a workspace that contains task custom fields, upload a CSV that contains columns with data(field options) for the Custom Fields. Remove the CUSTOM FIELDS and OUTPUT FIELDS columns.

  2. Upload.

  3. Upload error. Modal should show an error that CUSTOM FIELDS AND OUTPUT FIELDS columns are missing.


2025.6 release - April 2025

Overview

In this release we have the following updates:

Enhanced visibility and filtering on Multi-runbook dashboard (MRD)

The Task Stage Summary, Task Completion, Task Split, and Runbook List components on the Multi-Runbook dashboard are now clickable. You can click within each component to view task details and navigate directly to associated runbooks.

Additionally:

  • The Task Completion component and Runbook Stage now include a Task Stage filter in the right-hand panel.

  • For bar components (Task Completion and Runbook List), clicking specific bar sections will pre-filter tasks by the selected stage.

See our Multi-Runbook Dashboard overview article for more information.

Related roles: All roles can see and use this functionality.

Real-Time Performance Tracking: RTA vs. RTO

You can now measure Recovery-Time Actuals (RTA) and compare them against Recovery-Time Objectives (RTO) within your Cutover runbooks. These metrics provide insight into whether a service meets its target policy. RTO/RTA calculations update automatically as tasks start or finish and are displayed at the runbook level. See our Measure RTA and compare against RTO article for more information.

Related Roles: If your role allows you to edit a template and change template details, you can configure RTO/RTA. You will need edit access to the template.

Enhanced usability and performance updates - 2025.5

We’ve been making improvements to create a smoother and more seamless experience in Cutover. These enhancements will be introduced gradually through a phased rollout over the next few releases. Please speak to your Customer Success Manager (CSM) if you have any questions.

Here is a list of some of the key visual changes that you’ll notice:

Audit log now easier to navigate

We’ve made it easier to filter and search the audit log. All actions are now displayed in a single list, reducing the need to click through pages of results. This option can now be found in the top menu bar rather than having to click through Settings. Plus, you can now filter by task ID, user, action type, and date/time to find what you need faster. See our Runbook Views article for more information.

Enhanced text editor - more formatting options

Our text editor just got an upgrade. You now have more formatting options, including headings, bullets, numbering, and alert boxes for highlighting important content. To enhance security, adding new images via drag-and-drop is no longer supported. See our Text Editor article for more information.

Task Skipping Now Available for Runbook Team Members

Runbook team members can now skip their assigned tasks. However, tasks with advanced conditions (like “Everyone must start” will still require an admin to skip). See our Execute a runbook article for more information about skipping tasks.

Task start and task finish modal improvements

Task action buttons (e.g., Start Task, Complete Task) are now disabled if you don’t have permission, or if the task can’t be started/completed or is in the process of being updated by another user.

Additionally, task IDs are now displayed in the title of the task start and finish modals, making it easier for task executors to identify their tasks. To find out more about executing a runbook, read our help center article here.

Restore previous runbook warning

We’ve added a new warning when restoring a previous runbook version to help prevent accidental changes. To find out about runbook versions, see our help article here.

Post Implementation Review - no more publishing

No need to publish anymore! Now, all users with access to the runbook can view the dashboard automatically. For more information on the PIR dashboard, see our help article here.

Linked tasks naming

No more manual naming! Linked tasks now automatically inherit the template’s name but can still be renamed in the edit panel if needed. To find out more about creating linked tasks, see our help article here.

Improved bulk task management

Managing bulk actions, such as updating or deleting tasks, just got easier. Tasks you can’t update (due to permissions or status) will be skipped, while all others update or delete successfully. Before saving any bulk actions, a confirmation message will appear. To find out more about bulk editing tasks, see our help article here.

Streamlined Settings menu

We’ve reorganised the Settings (cog) menu so that items are now grouped logically by action type, and less frequently used options have been removed for a more streamlined experience. Some options, like ‘Merge a runbook’, have been renamed to improve terminology consistency.

New Team filtering options

We’ve added two new filters to the Team section: 'No Value Set' to view tasks not assigned to any team and 'Any Value Set' to see all tasks assigned to a team. For more information on filtering, please see our help article here.

API Updates

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

There are no notable fixes to be shared in this release.


2025.5 release - March 2025

Overview

This release contains bug fixes and minor internal improvements.

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Description

Replication steps (if applicable)

Folder performance issues

Folders

Folder performance issues when loading the edit pane for users and roles.

This has been investigated and is now resolved.

Using & in a team name causes error

CSV Task upload

This has now been resolved and customers can use & or and the file will upload without an error.

  1. Create a Central Team with an ampersand in the name. You can either use & or & and it will save correctly.

  2. Add that team to a runbook

  3. Create a CSV to import tasks and add the name used as an assigned team

  4. Import the CSV file

  5. The file uploads successfully

Audit log not showing when an integration is re-fired

Integrations

This has been investigated and is now resolved.


2025.4 release - March 2025

Overview

This release contains bug fixes and minor internal improvements.

API Updates

You can now manage custom field groups using the Cutover API. See the Endpoints page to find out more.

For all other API related updates such as new examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Description

Replication steps (if applicable)

Error when downloading the audit log

Audit log

Error when downloading the audit log CSV for runbooks with linked tasks, and task bulk update entries where one or more tasks have a predecessor added or removed.

  1. Create a runbook

  2. Add a linked task

  3. Click on Runbook settings and click “Download Audit Log”

  4. Users viewing the runbook should be able to download audit log with no error


2025.3 release - February 2025

Overview

In this release we have the following updates:

Data Sources workspace view: You can now see a centralised and interactive view of your entire application portfolio, clearly indicating which applications have plans, their coverage levels, and associated metadata. Use this view to identify gaps, ensure readiness, and streamline planning.

Note: If you are interested in this feature and would like to learn more, please reach out to your Customer Success Manager (CSM).

Easy homepage access

Click the Cutover logo in the top-left of the platform now takes you to your Cutover homepage.

Ability to view archived runbooks: You can now view archived runbooks without needing to restore them first. The archived runbooks are in a read-only state and if you need to make changes, you must restore the runbook. Please see our Archive runbooks article for further information.

Related Roles: Runbook Admin or any role with read permission on a runbook is able to view an archived runbook.

Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature area

Description

Replication steps (is applicable)

Authentication errors forces users to re-authenticate

Integrations

When authentication has already taken place, certain users are being asked to reauthenticate when adding tasks to a runbook or starting a task.

  1. Select an integration action via integration instance settings and via the edit button to ensure that this action has been authenticated.

  2. Create a runbook and add the integration task type

  3. Start the runbook

  4. For a Functional OAuth user, there should be no need to authenticate at the task level, whether on auto start or not. If there is no functional OAuth user, a user with task update permissions can authenticate at the task level.


2025.2 release - February 2025

Overview

In this release we have the following updates:

Add failing conditions into the Polling tab

You can now set failure values in the Custom Integration Polling tab to define when a polling integration should fail. This ensures that Polling integrations will stop when a specified condition is met. For more details on this update, please see the Polling tab in our Developer Portal.

Related roles: Integrations Admin

Stream completion component on Multi Runbook Dashboards (MRDs) is now clickable

You can now interact with the Stream Completion component to see the live status of your streams and different runbooks and take action when needed. Hover over any colored stage to see the number of runbooks, and click on a stage to view and access the related runbooks.

Related roles: All roles can see and use this functionality.

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Description

Replication steps (if applicable)

Comments are slow to load if there is a large amount

Runbook

When viewing all runbook comments the functionality is slow to load if there is a large amount.

This has been investigated and is now resolved.

Filtering tasks (using a custom field) with a 0 in the search criteria, also displays tasks with no data

Tasks

Task filters for custom fields do not display the correct results. When you filter tasks using a custom field and you enter a 0 into the search, then it will display all tasks that have no data too.

1. Create a Custom Field of type "text" and make it display in filters

2. Add 3 tasks in a runbook

  • 1 task with no data in the field

  • 1 task with a 0 in the field

  • 1 task with letters in the field

3. Filters only to show text with a zero in rather than tasks that have the field with a nil value.


2025.1 release - January 2025

Overview

In this release we have the following updates:

Changes for teams when importing a CSV file

We’ve made it easier to create new teams or add existing teams when you import a CSV file.

  • Automatic team creation: New teams are now automatically added, along with their related tasks, during the CSV import process. This eliminates the need to manually add teams into the runbook beforehand, saving you time.

  • Linked Central teams: If a team already exists as a central team in the workspace, you can select the option (as shown in the image below) to use the team again during the CSV import. This will create the team as a Linked team within the runbook.

For more details refer to:

Export and Import tasks for information on importing tasks via CSV.

Create Runbook Teams for details on Linked Teams.

Related roles: Runbook Admin

Notable Fixes

The listed issues and their solutions are organized based on their potential impact on customers.

Problem

Feature Area

Description

Replication steps (if applicable)

Multiple incorrect template re-review communications are being sent when template runbook type has been changed

Template Workflow

When an Approved Template has its runbook type changed from one that has an advanced review workflow setting to one that does not, it results in users receiving multiple Next Template Review emails on a consistent/weekly basis even after the template was approved.

  1. Create a new runbook and convert it into an approved template (Use a runbook type that has an advanced workflow setting)

  2. After being approved, click the Create new template option

  3. Navigate to Template details then Display Settings and change runbook type to one that does not have advanced workflow setting (excluding basic approval flow)

Parent tasks were not always auto-finish after linked runbooks complete

Linked Runbooks

Parent tasks not finishing automatically after linked runbooks complete, this should now be resolved.

  1. Create a runbook with a linked task

  2. Start a run

  3. Pause and unpause the parent runbook

  4. Start the linked task

  5. Complete the linked runbook

Global Stakeholder could see the Instance Settings option in Cutover

Settings

This has now been resolved and the Instance Settings option is no longer visible to Global Stakeholders.

Global Stakeholder was unable to view the integrations page

Settings

  1. Set role to Global Stakeholder

  2. Click on Settings

  3. You can view and access the Integrations option

Global User Admins and Global Stakeholders do not see the SAML configuration option in the menu

SAML

Global User Admins cannot see the SAML configuration section or manage role mapping

This has now been resolved and is working as expected.

Searchable Custom Fields not showing new attributes after refresh

Integrations

Searchable Custom Field not updating correctly and showing new attributes added

  1. Refresh the datasource

  2. Add new attribute to the Custom field admin screen

  3. The data will be refreshed and show new changes every 24 hours

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