2025.7 release - April 2025
Overview
In this release we have the following updates:
Edit custom fields during task execution
You can now update custom field data in dynamic runbooks whilst a task is in progress, providing greater flexibility and control during execution. To find out more about editing tasks within a runbook, see our Add tasks to a runbook article.
Related roles: Any roles that have the ability to manage tasks e.g. Runbook Admin
Custom field management for Admins
Users with the Custom Field Admin role can now edit and archive custom fields. This improvement provides greater flexibility in managing setup and configuration, enabling admins to maintain and adjust custom fields as needed without relying on additional support. For more information, please see our Create Custom Fields article.
Related roles: Custom Field Admin
Cutover AI enhancements (optional add-on):
Cutover users can now enhance their experience with the optional Cutover AI add-on. This feature provides AI-powered capabilities to summarize, suggest improvements, and even automatically create runbooks. Cutover AI is available for an additional fee.
We’ve introduced improvements to the Cutover AI add-on. Recent updates include:
Cached suggestions, allowing users to make edits to their runbook without losing context
Bug fixes and UX enhancements to the Suggestions panel
Improved performance and reduced timeouts for AI-generated suggestions
Interested in using Cutover AI? Please contact your Customer Success Manager (CSM) for more details.
API Updates
Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Integrations debug output not showing expected outcome | Integrations | When building Custom Integrations, when invalid JSON is entered into the Outbound payload, the debug option did not open and show an error message. | This has been investigated and the debug modal is now opening. |
CSV task import custom fields successful without the required custom fields columns | Runbook | Custom fields must be located between the CUSTOM FIELDS and OUTPUT FIELDS columns in the CSV file. For custom fields to be successfully imported, these fields must be made available on the account the runbook is being uploaded to. |
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2025.6 release - April 2025
Overview
In this release we have the following updates:
Enhanced visibility and filtering on Multi-runbook dashboard (MRD)
The Task Stage Summary, Task Completion, Task Split, and Runbook List components on the Multi-Runbook dashboard are now clickable. You can click within each component to view task details and navigate directly to associated runbooks.
Additionally:
The Task Completion component and Runbook Stage now include a Task Stage filter in the right-hand panel.
For bar components (Task Completion and Runbook List), clicking specific bar sections will pre-filter tasks by the selected stage.
See our Multi-Runbook Dashboard overview article for more information.
Related roles: All roles can see and use this functionality.
Real-Time Performance Tracking: RTA vs. RTO
You can now measure Recovery-Time Actuals (RTA) and compare them against Recovery-Time Objectives (RTO) within your Cutover runbooks. These metrics provide insight into whether a service meets its target policy. RTO/RTA calculations update automatically as tasks start or finish and are displayed at the runbook level. See our Measure RTA and compare against RTO article for more information.
Related Roles: If your role allows you to edit a template and change template details, you can configure RTO/RTA. You will need edit access to the template.
Enhanced usability and performance updates - 2025.5
We’ve been making improvements to create a smoother and more seamless experience in Cutover. These enhancements will be introduced gradually through a phased rollout over the next few releases. Please speak to your Customer Success Manager (CSM) if you have any questions.
Here is a list of some of the key visual changes that you’ll notice:
Audit log now easier to navigate
We’ve made it easier to filter and search the audit log. All actions are now displayed in a single list, reducing the need to click through pages of results. This option can now be found in the top menu bar rather than having to click through Settings. Plus, you can now filter by task ID, user, action type, and date/time to find what you need faster. See our Runbook Views article for more information.
Enhanced text editor - more formatting options
Our text editor just got an upgrade. You now have more formatting options, including headings, bullets, numbering, and alert boxes for highlighting important content. To enhance security, adding new images via drag-and-drop is no longer supported. See our Text Editor article for more information.
Task Skipping Now Available for Runbook Team Members
Runbook team members can now skip their assigned tasks. However, tasks with advanced conditions (like “Everyone must start” will still require an admin to skip). See our Execute a runbook article for more information about skipping tasks.
Task start and task finish modal improvements
Task action buttons (e.g., Start Task, Complete Task) are now disabled if you don’t have permission, or if the task can’t be started/completed or is in the process of being updated by another user.
Additionally, task IDs are now displayed in the title of the task start and finish modals, making it easier for task executors to identify their tasks. To find out more about executing a runbook, read our help center article here.
Restore previous runbook warning
We’ve added a new warning when restoring a previous runbook version to help prevent accidental changes. To find out about runbook versions, see our help article here.
Post Implementation Review - no more publishing
No need to publish anymore! Now, all users with access to the runbook can view the dashboard automatically. For more information on the PIR dashboard, see our help article here.
Linked tasks naming
No more manual naming! Linked tasks now automatically inherit the template’s name but can still be renamed in the edit panel if needed. To find out more about creating linked tasks, see our help article here.
Improved bulk task management
Managing bulk actions, such as updating or deleting tasks, just got easier. Tasks you can’t update (due to permissions or status) will be skipped, while all others update or delete successfully. Before saving any bulk actions, a confirmation message will appear. To find out more about bulk editing tasks, see our help article here.
Streamlined Settings menu
We’ve reorganised the Settings (cog) menu so that items are now grouped logically by action type, and less frequently used options have been removed for a more streamlined experience. Some options, like ‘Merge a runbook’, have been renamed to improve terminology consistency.
New Team filtering options
We’ve added two new filters to the Team section: 'No Value Set' to view tasks not assigned to any team and 'Any Value Set' to see all tasks assigned to a team. For more information on filtering, please see our help article here.
API Updates
Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.
Notable Fixes
There are no notable fixes to be shared in this release.
2025.5 release - March 2025
Overview
This release contains bug fixes and minor internal improvements.
Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Folder performance issues | Folders | Folder performance issues when loading the edit pane for users and roles. | This has been investigated and is now resolved. |
Using & in a team name causes error | CSV Task upload |
| This has now been resolved and customers can use & or and the file will upload without an error.
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Audit log not showing when an integration is re-fired | Integrations |
| This has been investigated and is now resolved. |
2025.4 release - March 2025
Overview
This release contains bug fixes and minor internal improvements.
API Updates
You can now manage custom field groups using the Cutover API. See the Endpoints page to find out more.
For all other API related updates such as new examples and integrations changes, please see our Developer Portal.
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Error when downloading the audit log | Audit log | Error when downloading the audit log CSV for runbooks with linked tasks, and task bulk update entries where one or more tasks have a predecessor added or removed. |
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2025.3 release - February 2025
Overview
In this release we have the following updates:
Data Sources workspace view: You can now see a centralised and interactive view of your entire application portfolio, clearly indicating which applications have plans, their coverage levels, and associated metadata. Use this view to identify gaps, ensure readiness, and streamline planning.
Note: If you are interested in this feature and would like to learn more, please reach out to your Customer Success Manager (CSM).
Easy homepage access
Click the Cutover logo in the top-left of the platform now takes you to your Cutover homepage.
Ability to view archived runbooks: You can now view archived runbooks without needing to restore them first. The archived runbooks are in a read-only state and if you need to make changes, you must restore the runbook. Please see our Archive runbooks article for further information.
Related Roles: Runbook Admin or any role with read permission on a runbook is able to view an archived runbook.
Note: For all API related updates such as new endpoints, examples and integrations changes, please see our Developer Portal.
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature area | Description | Replication steps (is applicable) |
Authentication errors forces users to re-authenticate | Integrations | When authentication has already taken place, certain users are being asked to reauthenticate when adding tasks to a runbook or starting a task. |
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2025.2 release - February 2025
Overview
In this release we have the following updates:
Add failing conditions into the Polling tab
You can now set failure values in the Custom Integration Polling tab to define when a polling integration should fail. This ensures that Polling integrations will stop when a specified condition is met. For more details on this update, please see the Polling tab in our Developer Portal.
Related roles: Integrations Admin
Stream completion component on Multi Runbook Dashboards (MRDs) is now clickable
You can now interact with the Stream Completion component to see the live status of your streams and different runbooks and take action when needed. Hover over any colored stage to see the number of runbooks, and click on a stage to view and access the related runbooks.
Related roles: All roles can see and use this functionality.
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Comments are slow to load if there is a large amount | Runbook | When viewing all runbook comments the functionality is slow to load if there is a large amount. | This has been investigated and is now resolved. |
Filtering tasks (using a custom field) with a 0 in the search criteria, also displays tasks with no data | Tasks | Task filters for custom fields do not display the correct results. When you filter tasks using a custom field and you enter a 0 into the search, then it will display all tasks that have no data too. | 1. Create a Custom Field of type "text" and make it display in filters 2. Add 3 tasks in a runbook
3. Filters only to show text with a zero in rather than tasks that have the field with a nil value. |
2025.1 release - January 2025
Overview
In this release we have the following updates:
Changes for teams when importing a CSV file
We’ve made it easier to create new teams or add existing teams when you import a CSV file.
Automatic team creation: New teams are now automatically added, along with their related tasks, during the CSV import process. This eliminates the need to manually add teams into the runbook beforehand, saving you time.
Linked Central teams: If a team already exists as a central team in the workspace, you can select the option (as shown in the image below) to use the team again during the CSV import. This will create the team as a Linked team within the runbook.
For more details refer to:
Export and Import tasks for information on importing tasks via CSV.
Create Runbook Teams for details on Linked Teams.
Related roles: Runbook Admin
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Multiple incorrect template re-review communications are being sent when template runbook type has been changed | Template Workflow | When an Approved Template has its runbook type changed from one that has an advanced review workflow setting to one that does not, it results in users receiving multiple Next Template Review emails on a consistent/weekly basis even after the template was approved. |
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Parent tasks were not always auto-finish after linked runbooks complete | Linked Runbooks | Parent tasks not finishing automatically after linked runbooks complete, this should now be resolved. |
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Global Stakeholder could see the Instance Settings option in Cutover | Settings |
| This has now been resolved and the Instance Settings option is no longer visible to Global Stakeholders. |
Global Stakeholder was unable to view the integrations page | Settings |
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Global User Admins and Global Stakeholders do not see the SAML configuration option in the menu | SAML | Global User Admins cannot see the SAML configuration section or manage role mapping | This has now been resolved and is working as expected. |
Searchable Custom Fields not showing new attributes after refresh | Integrations | Searchable Custom Field not updating correctly and showing new attributes added |
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2024.16 release - December 2024
Overview
In this release we have the following updates:
Ability to lock folder destinations for runbooks and templates
You can now lock runbooks to a folder on creation from a template. This is helpful if you prefer to have all your runbooks created and run in the same location, making it easier for everyone to access the correct runbooks. When creating from a template this helps to ensure the correct destination folder options are available in the duplicate or merge modal.
Key Details:
Folder lock on creation: When creating a runbook from a template with a folder lock, the folder field is read only and cannot be changed.
Duplicating runbooks: The folder lock does not apply when duplicating runbooks, even if they were created from a locked template. You can duplicate runbooks into any folder but cannot move a runbook that was originally created from a locked template.
Merging runbooks: When merging a template to a new runbook, the new runbook will be locked to a folder (same logic as duplicating).
When merging into an existing runbook, the lock does not apply - users can still merge into any runbook, regardless of folder location.
Please see our Create a template or Manage Runbook Details article for further information.
Related roles: Template owner, Runbook creator, Runbook editor, and Runbook admin
Download Audit Log update
The audit log section will be removed from runbooks and replaced with a Download as CSV menu option within Runbook settings. You will still be able to download a CSV with the same format by clicking on the cog menu and choosing Download Audit Log. Please contact your Customer Success Manager (CSM) if you have any questions regarding this.
Related roles: Folder stakeholder, Runbook Admin, Stream Editor, and Team member
Text Editor changes
We’ve made some changes to our Text Editor. Please see our Text Editor overview article here to find out more.
Related roles: All roles can see and use this functionality.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Pausing runbooks mid integration prevents tasks from being completed | Integrations | Tasks are not completing when pausing a runbook whilst mid integration |
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Error when saving duration time | Tasks | Error saving duration time for a task that has been already started |
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Linked runbooks modal slow to load | Linked Runbooks | When linking to a template, it’s slow to load the list of available templates |
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Custom field order not respected in create from template modal | Runbook | When creating a runbook from a template, custom fields are displayed in a different order from the template and final runbook |
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Integration updates and custom fields display name adjustments | Integrations | UI changes made within some Integrations areas of the product | Minor improvements to the UI text for task level integrations, no functional changes. |
Runbook and workspace filter panels use unique name instead of display name | Integrations | Runbook and task lister filter panels for Searchable Custom Field attributes use the unique name instead of the display name | This has been investigated and is now working as it should be. |
Issue duplicating runbook when it has a runbook level Searchable Custom Field | Integrations | Runbooks cannot be duplicated through the cog icon inside a runbook whilst a runbook level Searchable Custom Field was present |
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Searchable Custom Fields still appears in Filters | Integrations | Archived Searchable Custom Fields continue to display in Filter panel | This has been investigated and is now working as it should be. |
2024.14 release - November 2024
Overview
In this release we have the following updates:
Ability to edit a task title and description when the task is in progress
You can now make changes to a task title or description whilst the task is in progress. This option applies to all runbook types: for dynamic runbooks, these can be edited in run; for non-dynamic runbooks, you will need to pause the runbook. To find out more about adding tasks to a runbook, see our help article here.
Maximum retries option added for polling
You can now set a maximum retries amount for integrations that require polling. The default value for new and existing integrations are 120 retries and this can be increased or decreased as required. You should review any Custom integration polling to ensure this number suits your needs.
Default polling interval value
The default polling interval value has been updated to 30 seconds for all new integrations.
Please see our Developer Portal for more information about these changes.
New Refresh data source option
You can now pull new fields and attributes from the data source by using the Refresh option which can be found in the three dots menu. Here you can also archive a data source too.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
team_id query not displaying correct results | API | When using team_id to pull a list of assigned tasks within a runbook the results do not filter to assigned tasks - instead it returns a list of all tasks in the runbook. |
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Slow loading of user details in Access Management panel | Access Management | When trying to access user details in the Access Management panel, this is taking some time to load. | This issue has now been investigated and rectified. Changes have been made so this will not happen again. |
Dashboard download not displaying correctly | Dashboards | When exporting a dashboard as a PDF, the content and images are not rendering properly. | This has now been rectified and content now displays correctly when exporting your dashboard as a PDF. |
Unexpected timeouts reported by multiple clients | Access Management | Users have been logged out at random times unexpectedly. | This was investigated and the root cause was that cookies were not being reset when actions were taken. This is now fixed and resolved. |