2025.2 release - February 2025
Overview
In this release we have the following updates:
Add failing conditions into the Polling tab
You can now set failure values in the Custom Integration Polling tab to define when a polling integration should fail. This ensures that Polling integrations will stop when a specified condition is met. For more details on this update, please see the Polling tab in our Developer Portal.
Related roles: Integrations Admin
Stream completion component on Multi Runbook Dashboards (MRDs) is now clickable
You can now interact with the Stream Completion component to see the live status of your streams and different runbooks and take action when needed. Hover over any colored stage to see the number of runbooks, and click on a stage to view and access the related runbooks.
Related roles: All roles can see and use this functionality.
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Comments are slow to load if there is a large amount | Runbook | When viewing all runbook comments the functionality is slow to load if there is a large amount. | This has been investigated and is now resolved. |
Filtering tasks (using a custom field) with a 0 in the search criteria, also displays tasks with no data | Tasks | Task filters for custom fields do not display the correct results. When you filter tasks using a custom field and you enter a 0 into the search, then it will display all tasks that have no data too. | 1. Create a Custom Field of type "text" and make it display in filters 2. Add 3 tasks in a runbook
3. Filters only to show text with a zero in rather than tasks that have the field with a nil value. |
Green active user dot no longer appears in runbook user list | Runbook |
| This is now appearing and working as it should be. |
2025.1 release - January 2025
Overview
In this release we have the following updates:
Changes for teams when importing a CSV file
We’ve made it easier to create new teams or add existing teams when you import a CSV file.
Automatic team creation: New teams are now automatically added, along with their related tasks, during the CSV import process. This eliminates the need to manually add teams into the runbook beforehand, saving you time.
Linked Central teams: If a team already exists as a central team in the workspace, you can select the option (as shown in the image below) to use the team again during the CSV import. This will create the team as a Linked team within the runbook.
For more details refer to:
Export and Import tasks for information on importing tasks via CSV.
Create Runbook Teams for details on Linked Teams.
Related roles: Runbook Admin
Notable Fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication steps (if applicable) |
Multiple incorrect template re-review communications are being sent when template runbook type has been changed | Template Workflow | When an Approved Template has its runbook type changed from one that has an advanced review workflow setting to one that does not, it results in users receiving multiple Next Template Review emails on a consistent/weekly basis even after the template was approved. |
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Parent tasks were not always auto-finish after linked runbooks complete | Linked Runbooks | Parent tasks not finishing automatically after linked runbooks complete, this should now be resolved. |
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Global Stakeholder could see the Instance Settings option in Cutover | Settings |
| This has now been resolved and the Instance Settings option is no longer visible to Global Stakeholders. |
Global Stakeholder was unable to view the integrations page | Settings |
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Global User Admins and Global Stakeholders do not see the SAML configuration option in the menu | SAML | Global User Admins cannot see the SAML configuration section or manage role mapping | This has now been resolved and is working as expected. |
Searchable Custom Fields not showing new attributes after refresh | Integrations | Searchable Custom Field not updating correctly and showing new attributes added |
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2024.16 release - December 2024
Overview
In this release we have the following updates:
Ability to lock folder destinations for runbooks and templates
You can now lock runbooks to a folder on creation from a template. This is helpful if you prefer to have all your runbooks created and run in the same location, making it easier for everyone to access the correct runbooks. When creating from a template this helps to ensure the correct destination folder options are available in the duplicate or merge modal.
Key Details:
Folder lock on creation: When creating a runbook from a template with a folder lock, the folder field is read only and cannot be changed.
Duplicating runbooks: The folder lock does not apply when duplicating runbooks, even if they were created from a locked template. You can duplicate runbooks into any folder but cannot move a runbook that was originally created from a locked template.
Merging runbooks: When merging a template to a new runbook, the new runbook will be locked to a folder (same logic as duplicating).
When merging into an existing runbook, the lock does not apply - users can still merge into any runbook, regardless of folder location.
Please see our Create a template or Manage Runbook Details article for further information.
Related roles: Template owner, Runbook creator, Runbook editor, and Runbook admin
Download Audit Log update
The audit log section will be removed from runbooks and replaced with a Download as CSV menu option within Runbook settings. You will still be able to download a CSV with the same format by clicking on the cog menu and choosing Download Audit Log. Please contact your Customer Success Manager (CSM) if you have any questions regarding this.
Related roles: Folder stakeholder, Runbook Admin, Stream Editor, and Team member
Text Editor changes
We’ve made some changes to our Text Editor. Please see our Text Editor overview article here to find out more.
Related roles: All roles can see and use this functionality.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Pausing runbooks mid integration prevents tasks from being completed | Integrations | Tasks are not completing when pausing a runbook whilst mid integration |
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Error when saving duration time | Tasks | Error saving duration time for a task that has been already started |
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Linked runbooks modal slow to load | Linked Runbooks | When linking to a template, it’s slow to load the list of available templates |
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Custom field order not respected in create from template modal | Runbook | When creating a runbook from a template, custom fields are displayed in a different order from the template and final runbook |
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Integration updates and custom fields display name adjustments | Integrations | UI changes made within some Integrations areas of the product | Minor improvements to the UI text for task level integrations, no functional changes. |
Runbook and workspace filter panels use unique name instead of display name | Integrations | Runbook and task lister filter panels for Searchable Custom Field attributes use the unique name instead of the display name | This has been investigated and is now working as it should be. |
Issue duplicating runbook when it has a runbook level Searchable Custom Field | Integrations | Runbooks cannot be duplicated through the cog icon inside a runbook whilst a runbook level Searchable Custom Field was present |
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Searchable Custom Fields still appears in Filters | Integrations | Archived Searchable Custom Fields continue to display in Filter panel | This has been investigated and is now working as it should be. |
2024.14 release - November 2024
Overview
In this release we have the following updates:
Ability to edit a task title and description when the task is in progress
You can now make changes to a task title or description whilst the task is in progress. This option applies to all runbook types: for dynamic runbooks, these can be edited in run; for non-dynamic runbooks, you will need to pause the runbook. To find out more about adding tasks to a runbook, see our help article here.
Maximum retries option added for polling
You can now set a maximum retries amount for integrations that require polling. The default value for new and existing integrations are 120 retries and this can be increased or decreased as required. You should review any Custom integration polling to ensure this number suits your needs.
Default polling interval value
The default polling interval value has been updated to 30 seconds for all new integrations.
Please see our Developer Portal for more information about these changes.
New Refresh data source option
You can now pull new fields and attributes from the data source by using the Refresh option which can be found in the three dots menu. Here you can also archive a data source too.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
team_id query not displaying correct results | API | When using team_id to pull a list of assigned tasks within a runbook the results do not filter to assigned tasks - instead it returns a list of all tasks in the runbook. |
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Slow loading of user details in Access Management panel | Access Management | When trying to access user details in the Access Management panel, this is taking some time to load. | This issue has now been investigated and rectified. Changes have been made so this will not happen again. |
Dashboard download not displaying correctly | Dashboards | When exporting a dashboard as a PDF, the content and images are not rendering properly. | This has now been rectified and content now displays correctly when exporting your dashboard as a PDF. |
Unexpected timeouts reported by multiple clients | Access Management | Users have been logged out at random times unexpectedly. | This was investigated and the root cause was that cookies were not being reset when actions were taken. This is now fixed and resolved. |
2024.13 release - October 2024
Overview
In this release we have the following updates:
Create from Template
We have introduced a new setting for Workspace Managers. When enabled, this setting restricts the creation of new runbooks to existing templates of that type. Please see the Add a runbook type article for more information.
Note: You will need to have one runbook created before you switch this setting on as you will need to make this a template first. Alternatively, you can create templates from scratch using the Cutover API. For more information, see our Developer Portal.
Runbook-level integrations
Runbook-level integrations can now be configured on all runbook type templates. For approved templates, you will need to have the Integrations Admin role to modify runbook-level integrations. Please see our Use Runbook-level integrations article for further information.
UI change
When duplicating a single runbook or creating from a template, users no longer have a radio button option to decide where they would like the duplicated runbook to reside.
To increase visibility of where the existing folder is, this will now be displayed by default in a new dropdown option.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Child runbook not inheriting task start notification from parent | Linked Runbooks | Disable task start notifications not inheriting parent notification settings. |
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Shift and F6 shortcut causes immediate user logout | Task type | Use of the ^ shortcut for quick access to the task type logs a user out of their session. |
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Download user history causes an error | Runbook | When downloading the user history, an error is displayed to the user. | For users who have the ability to download the user audit history.
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2024.12 release - September 2024
Overview
This release contains bug fixes and minor internal improvements.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Audit log is not capturing ‘Merge’ action once ‘an existing runbook’ is selected | Runbook/Template | When a user selects the ‘existing runbook’ option when merging runbooks, no reference to this action is displayed in the audit history. |
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Audit log is not capturing ‘Merge’ action once ‘new runbook’ is selected. | Runbook/Template | When a user selects ‘A new runbook’ option when merging runbooks, no reference to this action is displayed in the audit history. |
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2024.11 release - September 2024
Overview
This release contains bug fixes and minor internal improvements.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Linked runbooks modal is not working for templates that have a snippet task type | Linked Runbooks | Linked runbooks is not working for any templates that have a snippet |
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SAML Mapping upload failure due to subfolder name already existing under multiple parent folders. | SAML/RBAC | SAML mapping upload failure due to subfolder name already existing |
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Include ‘Context in request’ option for Polling Webhook failed to generate a JSON object. | Integrations | As a user, when I have enabled the ‘Include Context in Request’ option I expect my JSON payload to include the _cutover_request_context but it is showing an exception error. |
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Filtering by custom fields limited to a workspace, returns no results. | API | If you have custom fields limited to specific workspaces, and try to reference them via the API, a status 200 OK is returned but there are no results. | We've updated our API documentation to reflect how to search for workspace specific Custom Fields.
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OAuth error not allowing users the option to debug Custom integrations. | Integrations | Users are not able to see/click on the “debug” option after an integration error is present within a runbook. |
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API returns an error when using searchable custom fields and custom-field-values query. | API | When using the custom_field_values query within the List Runbooks endpoint, the API displays a 500 error if the custom field is a Searchable Custom Field. | Within the API
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2024.10 release - August 2024
Overview
You can now start a Live run without having to add a scheduled start date first. Also, when you choose the Live run option, it will default to the current time as the scheduled start, if this has not already been set.
Notable fixes
The listed issues and their solutions are organized based on their potential impact on customers.
Problem | Feature Area | Description | Replication Steps (if applicable) |
Dashboards that group together as ‘Other’ do not show the correct runbooks list when clicked. | Dashboards | When you have six or more different results that show in a dashboard, they are grouped together as ‘Other’. Clicking on ‘Other’ should show the list of runbooks included but this wasn’t working. |
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Transition from rehearsal to live run causes Microsoft Graph integration to fail. | Integrations | Changing a runbook from rehearsal mode into live mode is causing the Microsoft Graph integration to fail with Connection failed status. |
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