A Post Implementation Review (PIR) is conducted after completing a project; and it is used to evaluate whether objectives were met, how effectively the activity was run, and lessons learned. In this article, we'll cover how Post Implementation Review dashboards work.

A Post Implementation Review (PIR) is conducted after completing a project and becomes available following the completion of a runbook.

The PIR dashboard provides you with a clear picture of how a runbook has performed, teams can evaluate whether objectives were met, how effectively a program was executed, and actions required to improve the next program or initiative.

It provides:

Any user who wants to see the associated statistics after runbook completion can use it, although publishing the PIR dashboard is a task limited to runbook admins.

A runbook admin gets a notification after completion of a runbook to view and edit relevant sections of the dashboard. Once the runbook admin has edited the relevant sections and reviewed the report, they can then publish it for others to view.

The PIR dashboard allows you to quickly identify and evaluate the performance and benefits of your program for post-event analysis and future improvements. Examples include:

This shows the actual start and end times of the runbooks along with the duration. The component also shows the variance between planned and actuals so you can capture any delays. If started or finished earlier than planned, the color will be green. If started or finished later than planned, then it displays orange. If duration is quicker than planned, the color will also be green. If duration is slower than planned, the color will be orange.

This is an editable text field that allows the runbook admin to capture information related to the runbook, such as what the activity entailed and other important information.

This is an editable text field that allows the runbook admin to capture information related to the execution of the runbook including what did and didn’t go well, and a high level summary to indicate potential future improvements.

This component allows you to choose a list of options indicating what the runbook allowed you to realize such as cost reduction/ savings, improved efficiency, risk reduction/mitigation, regulatory compliance, and others.

This graph shows the planned duration of all tasks against the actual time it took for those tasks to be completed, grouped by stream and teams. It is a great way to see how well your teams performed and whether the tasks were completed earlier or later than expected.

The Lateness component provides a breakdown of all the tasks on the runbook by how late they are based on the planned schedule. The figure for lateness is customizable to enable a larger or smaller definition of lateness.

The User Participation component captures the involvement of teams and participants in a runbook:

Wastage on a task in a runbook at Cutover is defined as the difference between time when the task became startable and the time when it actually started.

This component shows the wastage on the runbook grouped by streams or teams. Hovering over the bars of the component shows the number of tasks that belong in the group.

This is a component with wastage intervals that show the number of tasks that wasted that interval of time by not starting when they became startable. Intervals are the same as the Wastage component; 0-5, 6-30, 31-60 and 60+ minutes.

This burndown chart reflects the duration of time remaining for tasks on the critical path of the runbook over time. The graph represents the duration of time remaining for critical path tasks on the runbook on Y axis and time on the X axis. As time progresses, during live run, duration of time remaining for tasks on the critical path will reduce as tasks are completed over time.

A default PIR dashboard will be available in all instances. Users with appropriate permissions will be able to configure existing components, add or delete components. Each account will have one PIR, you cannot set up multiple PIR’s for an account.